Quality is important to our business because we value our customers and the lives of the patients they serve. ISN Products Nigeria Limited runs a Quality Management System which provides a framework for measuring and improving our performance. As the leading supplier of medical diagnostic products and services in Nigeria; we are committed to providing best-in-class products and services that meet or exceed the expectations of our customers.
This is achieved through our total commitment to:
Providing safe, effective, and ethical medical diagnostic products
Delivering quality medical devices and products to customers in the right quantity and on time
Conducting training at all levels of the organization to increase the knowledge and understanding of our products and services.
Implementing working conditions that are safe, environmentally friendly, and professional.
Fostering a culture whereby all employees are encouraged to strive for excellence and continuous work improvement.
Providing value-added solutions that support our customers’ success. Fully complying with all local environmental, Occupational Health & Safety regulations and requirements.
Implementing, maintaining, and continually improving our ISO 13485:2016 and ISO 9001: 2015 quality management systems.
Achieving consistent and continuous client and customer satisfaction Complying with all applicable regulatory and statutory requirements.