Running an effective and efficient clinical laboratory and diagnostic centre is both a challenging and rewarding task. From supply chain and human resources management to quality assurance and regulatory compliance, optimising a laboratory’s operation to meet the needs of patients and service providers demands foresight and experience. One way this efficiency can be achieved is by engaging expert laboratory management solution models, such as public-private partnerships or private-private partnerships.
ISN Medical Laboratory Management Service is an expert model designed to help hospital owners and managers fully maximise the potential of their laboratory services. We explore the effectiveness of this model using the case study of Alimosho General Hospital Wellness & Diagnostic Centre.
The Problem
A typical clinical laboratory generates up to 10% of hospital IGR, yet many are underperforming due to:
- Manual or outdated systems
- Poor test menu coverage
- Long TAT and low throughput
- Lack of revenue-focused planning
Providing solutions to these challenges will offer a double-edged benefit to the hospital or clinic, including improved patient care and profit-focused solutions that unlock a lab’s full potential.
The Solution
At ISN Medical, we remain committed to our mission of positively transforming healthcare in Nigeria by facilitating accurate diagnoses and effective treatments for optimal patient outcomes. It is in line with this vision that the ISN Medical Laboratory Management Service was established.
Designed to provide healthcare practitioners and patients with peace of mind through innovative diagnostic solutions, this service offers a robust and flexible model tailored to the unique needs of each facility.
Key Offerings:
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Public/Private Partnership
ISN Medical is equipped to set up, operate, and manage laboratory facilities under both public and private partnerships. These contracts are structured to be flexible and negotiable, depending on the scope and nature of the services required.
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Laboratory Consultancy Services
We provide comprehensive consultancy support, including but not limited to:
- Equipment recommendations and procurement guidance
- Inventory and supply chain management
- Implementation of Quality Management Systems (QMS)
We offer through our Value-Added Solutions (VAS)
- Equipment placement and Financing options
- Extended Equipment Warranty and enhanced Service and Maintenance support
- Biomedical Training
- Equipment Trade-ins
- Laboratory Information Management System (LIMS)
Public-Private Partnership at Alimosho General Hospital (a Case Study)
Alimosho General Hospital, Igando, is the central secondary healthcare centre for the largest LGA in Lagos. The Hospital has a 280-bed capacity, and includes two dedicated Maternal and Child Care Centres.
To address persistent challenges such as delayed laboratory test results and patient attrition, particularly among those seeking faster, more exclusive healthcare services, ISN Medical was engaged to implement its Laboratory Management Service Public-Private Partnership (PPP) model within the hospital. This led to the establishment of the Alimosho General Hospital Wellness & Diagnostic Center, a purpose-built facility within the hospital grounds designed to cater to patients seeking premium, expedited medical services.
Services offered at the Alimosho General Hospital Wellness & Diagnostic Centre include:
- Priority patient consultations
- Specialty laboratory tests like full hormonal profile, cardiac markers, endocrinology, etc.
- Scheduling specialist referrals
- Fast-track emergency case handling
- Second-opinion consultations
- 24/7 service availability, including weekends
Outcomes and Impact of the Public-Private Partnership:
Since the launch of the Alimosho General Hospital Wellness & Diagnostic Centre, the following have been achieved:
- About 50% reduction in turnaround times for diagnostic test results
- Over 1000 diagnostic testing capabilities within the hospital
- Creation of a new revenue stream, boosting the hospital’s financial sustainability
Speaking about this partnership, the Chief Medical Director of Alimosho
General Hospital – Dr Ayodapo Soyinka – said, “This PPP initiative by ISN Medical takes away the capital burden of improving healthcare delivery.”
This partnership between ISN Medical and Alimosho General Hospital exemplifies how innovative healthcare management solutions can enhance service delivery, patient satisfaction, and institutional growth in public healthcare settings.
Let’s have a conversation about how we can upgrade your facility.
Call: 08154815092; 09139385053
Email: customer@isnmedical.com
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